For trouble with individual RipEX units please refer to RipEX User Manual Chap. 9. Troubleshooting
The switch-over works, but the Eth connection starts working with some delay
– Check if MAC addresses are really identical for both active and inactive units
Automatic switch-over does not take place:
– Make sure that A or B mode is not used, Auto or Auto Toggle mode has to be used.
The switch-over takes place due to problems with powering but not if a problem with RipEX unit occurs
– check the setting of alarms and thresholds for both RipEX units with focus to the specific problem
The switch-over takes place even if it is not required
– check the Diagnostic part of Status menu, eventually Graphs, check if the thresholds and alarms used are in accordance with type of network used – for details see chap. Section 5.3, “Alarm settings”.