IOG, Norway

Highlights

• M!DGE
• Leased services network
• Mission critical applications
• Ethernet and serial interface
• Mountainous arctic environment
• Extreme temperatures up to -30 ^oC
• Over 500 units deployed

LMC (Last Mile Communication) has delivered enterprise-critical communication solutions with high focus on quality and reliability to customers since 1999. During that time LMC has become aware of a large demand for remote management, monitoring, tracking, alert, and remote access at customer installations with emphasis on security, that did not have a solution available on the market.

IOG, an LMC company, was formed with the commitment to meet that demand and provide solutions and expertise, making it possible to use cellular networks for these critical industrial installations. IOG makes it easy to establish and operate robust M2M solutions. The IOG network operates as a leased service for virtual private networks with typically 2-70 sites.

With the remoteness of many locations requiring these services, in Northern latitudes and rugged mountainous landscape, it has been important to develop robust solutions and use only the highest quality hardware. Adding to the challenge is the fact that many applications are mission critical, including pumping and power stations.

The IOG business model provides leased services and a commitment to provide high SLA provision to their customers; it has been essential for IOG to ensure that every part of the infrastructure meets the stringent demands placed on it.

Years of experience has proven that the RACOM M!DGE is the best choice in such an environment, providing excellent levels of stability. IOG customers also appreciate the serial SCADA protocol implementation.

As of 2017, IOG has over 500 M!DGE units in service and is delighted with the reliability offered by the device, helping IOG develop and maintain a justifiable reputation for quality in the Scandinavian market and beyond.

Dag Nielsen, Technical Director, states “LMC cooperation with RACOM dates back to 2001. During this time LMC has used different RACOM products and has always been happy and satisfied with levels of performance and reliability. RACOM technical support has also been excellent. It is why M!DGE is our product of choice.”