Safety, environment, licensing


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10. Safety, environment, licensing

10.1. Frequency

RAy microwave links designed for operation in licensed bands must be used in accordance with license issued by the Telecommunications Authority for the area the device is operating in.

RAy microwave links designed for operation in ISM bands must comply with the maximum permitted radiated power (EIRP) in accordance with conditions of the given country.

10.2. RoHS and WEEE compliance

This product is fully compliant with the European Parlament’s 2011/65/EU RoHS (Restriction of Certain Hazardous Substances in Electrical and Electronic Equipment) and 2012/19/EU WEEE (Waste Electrical and Electronic Equipment) environmental directives.
Used equipment must be collected separately, and disposed of properly. Racom has instigated a programme to manage the reuse, recycling, and recovery of waste in an environmentally safe manner using processes that comply with the WEEE Directive.

Battery Disposal – This product may contain a battery. Batteries must be disposed of properly, and may not be disposed of as unsorted municipal waste within the European Union. See the product documentation for specific battery information. Batteries are marked with a symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point.

10.3. Conditions of Liability for Defects and Instructions for Safe Operation of Equipment

Please read these safety instructions carefully before using the product:

  • Liability for defects does not apply to any product that has been used in a manner which conflicts with the instructions contained in this operator manual, or if the case in which the radio modem is located has been opened, or if the equipment has been tampered with.

  • The radio equipment can only be operated on frequencies stipulated by the body authorised by the radio operation administration in the respective country and cannot exceed the maximum permitted output power. RACOM is not responsible for products used in an unauthorised way.

  • Equipment mentioned in this operator manual may only be used in accordance with instructions contained in this manual. Error-free and safe operation of this equipment is only guaranteed if this equipment is transported, stored, operated and controlled in the proper manner. The same applies to equipment maintenance.

  • In order to prevent damage to the radio modem and other terminal equipment the supply must always be disconnected upon connecting or disconnecting the cable to the radio modem data interface. It is necessary to ensure that connected equipment has been grounded to the same potential.

  • Only undermentioned manufacturer is entitled to repair any devices.

  • Should the RAy unit be used with accessories other than those recommended, Racom takes no responsibility for any malfunction caused by the use of such accessories. Using unsuitable accessories (e.g.cable connectors) can result in a mechanical damage to RAy internal connectors, allow the penetration of water inside the unit, or reduce the efficiency of internal surge protection circuits.

10.4. Important Notifications

Sole owner of all rights to this operating manual is the company RACOM s. r. o. (further in this manual referred to under the abbreviated name RACOM). All rights reserved. Drawing written, printed or reproduced copies of this manual or records on various media or translation of any part of this manual to foreign languages (without written consent of the rights owner) is prohibited.

RACOM reserves the right to make changes in the technical specification or in this product function or to terminate production of this product or to terminate its service support without previous written notification of customers.

Conditions of use of this product software abide by the license mentioned below. The program distributed by this license has been freed with the purpose to be useful, but without any specific guarantee. Under any circumstances the author or another company or person is not responsible for secondary, accidental or related damages resulting from application of this product.

The producer does not provide the user of any kind of guarantee containing assurance of suitability and usability for his application. Products are not developed, designed nor tested for utilization in devices directly affecting health and life functions of persons and animals, nor as a part of another important device, and does not provide of guarantees if the company product has been used in these aforementioned devices.


RACOM Open Software License

Version 1.0, November 2009
Copyright (c) 2001, RACOM s.r.o., Mírová 1283, Nové Město na Moravě, 592 31

Everyone can copy and spread word-for-word copies of this license, but any change is not permitted.

The program (binary version) is available for free on the contacts listed on This product contains open source or another software originating from third parties subject to GNU General Public License (GPL), GNU Library / Lesser General Public License (LGPL) and / or further author licences, declarations of responsibility exclusion and notifications. Exact terms of GPL, LGPL and some further licences is mentioned in source code packets (typically the files COPYING or LICENSE). You can obtain applicable machine-readable copies of source code of this software under GPL or LGPL licences on contacts listed on This product also includes software developed by the University of California, Berkeley and its contributors.


10.5. Warranty

RACOM-supplied parts or equipment (“equipment”) is covered by warranty for inherently faulty parts and workmanship for a warranty period as stated in the delivery documentation from the date of dispatch to the customer. The warranty does not cover custom modifications to software. During the warranty period RACOM shall, on its option, fit, repair or replace (“service”) faulty equipment, always provided that malfunction has occurred during normal use, not due to improper use, whether deliberate or accidental, such as attempted repair or modification by any unauthorised person; nor due to the action of abnormal or extreme environmental conditions such as overvoltage, liquid immersion or lightning strike.

Any equipment subject to repair under warranty must be returned by prepaid freight to RACOM direct. The serviced equipment shall be returned by RACOM to the customer by prepaid freight. If circumstances do not permit the equipment to be returned to RACOM, then the customer is liable and agrees to reimburse RACOM for expenses incurred by RACOM during servicing the equipment on site. When equipment does not qualify for servicing under warranty, RACOM shall charge the customer and be reimbursed for costs incurred for parts and labour at prevailing rates.

This warranty agreement represents the full extent of the warranty cover provided by RACOM to the customer, as an agreement freely entered into by both parties.

RACOM warrants the equipment to function as described, without guaranteeing it as befitting customer intent or purpose. Under no circumstances shall RACOM’s liability extend beyond the above, nor shall RACOM, its principals, servants or agents be liable for any consequential loss or damage caused directly or indirectly through the use, misuse, function or malfunction of the equipment, always subject to such statutory protection as may explicitly and unavoidably apply hereto.

10.6. Declaration of Conformity

Declaration of Conformity for RAy11

Fig. 10.1: Declaration of Conformity for RAy11

Declaration of Conformity for RAy17

Fig. 10.2: Declaration of Conformity for RAy17

Declaration of Conformity for RAy24

Fig. 10.3: Declaration of Conformity for RAy24

10.7. Country of Origin Declaration

Country of Origin Declaration

Fig. 10.4: Country of Origin Declaration

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