Water Utility Communications Across the US Midwest

Reliable, migration-friendly radio networks replace obsolete systems and eliminate long-standing communication failures

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How do you modernise multiple water and wastewater utility networks plagued by obsolete radios, repeated communication failures and unstable multi-repeater paths? In the Midwest, Opto Solutions and Perceptive Controls turned to RipEX – with remarkable results.

Challenge: Legacy Radios, Multiple Repeaters and Unreliable SCADA Communication

Opto Solutions and its sister company Perceptive Controls – now united under UpT Reliability Solutions – bring over 135 years of combined experience delivering turnkey automation and SCADA projects.

Their recent work involved upgrading three separate water utility networks, each suffering from:

  • obsolete radios with no support
  • chronic communication failures
  • unstable links caused by multiple chained repeaters
  • reduced SCADA visibility and delayed alarms
  • difficulty integrating modern RTUs and protocols

The reliability of all three networks had deteriorated to the point where maintenance teams were spending more time fixing communication than improving operations.

Solution: Parallel Migration Using RipEX

To avoid downtime, each network was migrated using RACOM’s Migration Solution – running the legacy radios and RipEX in parallel over two frequencies while gradually replacing RTUs and links.

End users immediately appreciated the simplicity and robustness of RipEX:

  • easy, intuitive configuration
  • automatic handling of security and encryption
  • seamless integration with any RTU or protocol

One operator summed it up perfectly:

“Whatever the RTU, it just seems to work. It feels like everything is hardwired straight into the SCADA computer.”

Three Utilities, Three Architectures – One Result: Reliability

Portage, Michigan

  • 82 radios
  • RTUs: Opto 22 EPIC
  • communication: custom protocol developed by Opto Solutions

Union Township, Michigan

  • 22 radios
  • RTUs: Opto 22 EPIC
  • communication: Modbus TCP

Plainwell, Michigan

  • 12 radios
  • RTUs: Allen Bradley ControlLogix
  • communication: standard TCP/IP

Across all three networks, RipEX eliminated communication failures – including those linked through multiple repeaters.

Results: No Failures, No Constant Maintenance and Delighted End Users

With RipEX, the utilities now operate stable, maintenance-free communication networks that simply work.

As Todd Reynolds, Partner at Opto Solutions, concludes:

“Not one of our 25 engineers has found fault with RipEX. It does what it says on the box – and then just keeps on doing it.”

RipEX has now become a trusted standard for water utilities seeking reliability, easy migration and long-term communication stability.

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