One of RACOM’s flagship products is RipEX, a best-in-class radio modem renowned for overall data throughput. Thanks to the intuitive web interface, anybody with basic IP knowledge is capable of starting up RipEX within a few minutes and can maintain the network quite easily.
To support users and our claims about how easy it is to design and maintain a RipEX network, RACOM produced a calculator to ensure the robustness of RipEX networks in any application, by choosing the most effective parameter options and calculating the efficiency of RipEX networks. The latest version includes the functionality to perform calculations in networks using our new Base Driven protocol.
Although the calculator can be used by anyone who operates a RipEX network, it is a particularly useful tool for network designers and operators.
Network Designers will find the following functionality particularly useful:
Within networks that are already commissioned, Network Operators can use the above functionality to support resilient operation of their network and diagnose faulty or low network throughput
Although the RipEX calculator is an invaluable support mechanism for network designers and operators, we still have our professional Support team on hand to provide additional levels of support as and when required.
Every RACOM product supports remote management via an IP network, e.g. Internet or GSM. If and when necessary, RACOM specialists can assist with a specific issue, wherever on the globe you and your device happen to be.
2016 has been quite a year in more ways than one!
On the global stage Donald Trump triumphed and is destined to become the 45th US President and in Europe, the major seismic political event was surely the decision by the people of UK to leave the EU in their Brexit referendum.
Whilst not receiving the same global media coverage, RACOM has produced its own defining moments over the last twelve months.
RACOM is proud of its reputation as a market leading, trend setter and in 2016 released a solution the SCADA market has been requesting for years; a Base Driven protocol, primarily optimized for TCP/IP (IEC104), but also suitable for collision networks when a remote is not be heard by other remotes and/or different Rx and Tx frequencies are used. This firmware has the potential to revolutionise the SCADA industry!
We also documented our RipEX Migration solution to provide an optimal solution for upgrade to a modern, future proofed radio network using staged funding and available manpower. The solution is designed to allow a scaled upgrade with no network outages in the legacy network.
On other fronts our latest microwave radio had production scaled up to maximum capacity in 2016 and is now providing effective communications within various applications. Our digital footprint continues to expand and our customers can look forward to further expansion of our Web and other online services in the coming year.
At our global Sales Camp, decisions about parameters to be incorporated into new models in each of our product lines were reaffirmed as those being requested by the market. Development remains on schedule and will enable RACOM to continue as a market leader during 2017 and beyond.
May we take this opportunity to wish all our customers, suppliers, partners, colleagues and friends a well deserved break over the festive period and a successful 2017.
As time marches onward toward the end of the year, our recent trips on the road, taking us through 11 time zones have come to an end.
As always, it was good to meet up with old friends and make many new ones. A special thanks to everyone who made the time to meet with us, to discuss industry issues and how RACOM developments are providing essential solutions to the industry’s problems.
As examples of this, we were extremely encouraged by the interest shown in our latest firmware for our RipEX radio modem that includes the sophisticated Base Driven protocol optimized for TCP/IP applications like IEC104 making them reliable and stable even with a high number of RTU’s. Along with our recently documented Migration Solution, it becomes apparent that RACOM continues to produce optimal solutions that make sense!
In the Microwave market, it was good to have the opportunity to explain how our narrow bands and resistance to interference provides the optimal solution that many are looking for. The market is now beginning to realise that speed and bandwidth are not necessarily the best solution!
Within the latest RipEX firmware release, RACOM include our brand new Base Driven Protocol, optimised for TCP/IP. Developed for the Radio channel, this ground breaking software finally solves the problems created by the many modern RTU’s that use TCP/IP protocols such as IEC104. These have, until now, created major issues within narrowband radio data networks, all caused by limited throughput.
RipEX Base Driven Protocol has revolutionised communication possibilities within narrowband radio data networks that use TCP/IP protocols such as IEC104. Total user data throughput is significantly higher creating much improved levels of stability and reliability. All packet transmissions are managed by the local base station, configured within a star topology but with the ability to use repeaters. Data transmissions are distributed uniformly, even when a high number of remotes are connected.
Tests confirm that the new RipEX Base Driven Protocol handles 5 – 10 times more remotes under one base station compared to the existing Flexible protocol and with much higher levels of reliability.
Operators of SCADA networks that have a need for RTU’s using TCP/IP protocols such as IEC104 will understand why our Base Driven Protocol will revolutionise the possibilities within such SCADA networks.
And with our RipEX Migration Solution, reliable data transmissions with stable response times and minimum jitter can become the norm rather than the exception. Please use the following links for more detailed information or contact us to discuss in greater detail:
The next month will see RACOM bring its message to the market across three continents. During four separate events we will be catching up with old acquaintances, making new friends and introducing our latest developments to the market.
It all starts on 27th – 30th September when we will be sponsoring EUTC 2016 in Frankfurt, Germany. As a regular exhibitor at UTC events we look forward to the opportunities this show offers, to expand our business network and discuss market issues with customers and competitors. In addition we will be launching two new product developments that will have a major impact in the SCADA narrowband market. We expect to have a busy time when we are there!
One week later we will have crossed the Atlantic to exhibit our RAy microwave links in Las Vegas at WISPA from 11 – 13th October. This event was specifically chosen to allow us to increase our footprint in the North American market. We are looking forward to discussing market needs with current and potential customers and to meet with potential distributors to expand our geographical coverage within North America.
Immediately this event is over, we will have crossed 11 time zones to exhibit our RAy microwave links at MUM Dubai on 17th October. As a regular exhibitor at various MUM events we appreciate the planning that is put into these events.
Finally from 19th to 21st October we will be back in Europe exhibiting at Accadueo in Bologna, Italy. At this show we will introduce and promote RACOM wireless SCADA&Telemetry solutions to the utility market in Italy and surrounding countries. We will also be supporting our local partner who will also be exhibiting at the event.
If you are attending any of these events please visit us on our stand. We look forward to meeting you.
RipEX, the future proofed Radio modem from RACOM, was developed with versatility in mind. It can act simultaneously as a base station, a repeater or remote and uses its own routing tables for controlling traffic on the network. These factors enable a robust migration or expansion of a legacy network without the need to purchase expensive temporary migration hardware; an important consideration in any budget calculation.
Many existing SCADA networks are rapidly coming to the end of their effective lives and the market is showing an ever greater interest in upgrading legacy networks. To fully explain how RipEX handles such a scenario, we have now documented how RipEX Migration provides the optimal solution for a phased upgrade of a legacy network to a modern, future proofed radio network, allowing the use of staged funding and available manpower. This allows the scaled upgrade to be completed with no network outages AND using the existing infrastructure and maintenance scheduling of the legacy network. Such innovative planning minimises budget expenditure for the upgrade or expansion at every stage of the project.
We are pleased to confirm the RipEX Migration Solution has recently completed a major European test with flying colours. The end user, a major utility company, was amazed the solution required no extra equipment and that all tests were successfully completed at the first attempt!
When we introduce our brand new Base Driven Protocol in our upcoming firmware release for RipEX, optimised for handling TCP/IP protocols such as IEC104, the market will understand why there is even more reason to fully explore the benefits of RipEX’s Migration Solution. Watch this space!
An overview of the RipEX Migration Solution can be found on www.racom.eu here or as a pdf Info sheet here and detailed information is in the Application Notes
If you would like to discuss this solution in person please visit us on our stand at EUTC 2016 or contact us directly.
As mid-summer approached, all thoughts at RACOM were firmly fixed on the annual barbecue, a time when colleagues bring their families to share quality time together and further strengthen bonds within the company. The day finally arrived on 10th June and all were delighted to see beautiful weather grace us with its presence.
With a whole pig roasting on the spit, additional barbecues providing chicken and beef and plenty of refreshments available, this is always seen as a time to relax and enjoy the moment under the summer sunshine.
Colleagues from Blansko came to enjoy the occasion as did colleagues from Slovakia who combined their visit with a motorcycle trip. Many colleagues from Nove Mesto arrived on bicycles and other man-powered machines so they could enjoy a glass or two of beer over the afternoon and evening. Our colleagues from Slovakia even set up a special barrel of Slovakian wine to celebrate 20 years since RACOM Slovakia was founded.
Set in beautiful woodland surroundings, there was no shortage of entertainment for everyone and RACOM had arranged supervisors with harnesses and ropes at the climbing course to offer varying degrees of challenge for young and old alike and pony trekking for any who enjoy horse riding.
The summer barbecue is seen as being an important date in the RACOM calendar and one which everyone looks forward to.
Thanks to everyone who came along for making it such a special day.
A favourite sport of many RACOM staff, the European Orienteering Championships were held in Jesenik, Czech Republic toward the end of May 2016. Czech Television provided the images that were beamed around the world. At this level of competition, precision timing is vital and this level of accuracy must be combined with an extremely efficient radio network to transmit the data to race control and broadcasters, to provide accurate up to date information on race progress and the leaderboard.
Enter RACOM’s MR series radio modems.
Thanks to their extraordinary intelligence, speed and switching time, RACOM MR series modems are suitable for all types of networks where emphasis is placed on speed and reliability; an ideal solution for transmitting data at an orienteering event where you may have 6 competitors registering a split time at a specific control point within a one second period, which equates to 18 radio packets per second!
In top orienteering events, each competitor carries an SI card providing a unique identifier. When passing every control point [there are between 20 and 30 in each race] the competitors’ SI card must punch the control point. 10 to 12 radios are used in each race with up to 4 radio hops to transmit data from control points in the forest to the finish in very undulating terrain. RACOM’s equipment proves to be so robust and effective in such conditions that it is regularly used at sporting events where split times need to be transmitted to race control, both in Czech Republic and further afield.
RACOM staff set up equipment at key control points with data transmitted simultaneously to the organizers and to Czech Television to be displayed on the various leader boards at the event and on Czech Television’s live transmission of races. The time delay between a competitor punching a control point and their information being displayed on TV is typically less than 100ms.
We are pleased to announce that a common procedure for RMA (Return Material Authorization) across all RACOM product lines is in use from 1.6.2016. This RMA procedure will improve the service repair process; it makes it smoother and faster.
The RMA form is part of RACOM WebService, a unique portal for RACOM customers. The WebService provides many on-line services such as our E-shop, HelpDesk and also a record of Quotations, Orders, Invoice history, delivered devices etc. RACOM has been continuously developing this portal for more than 10 years and it is the main channel for daily communication for 99% of our customers.
Customers without a WebService account can access the RMA form on WebService as an Unregistered User. However they are recommended to contact their regional Sales manager to have a Webservice account established in order to benefit from the other WebService features.
The RMA form can be accessed directly from the Support menu of www.racom.eu or WebService: https://webservice-new.racom.eu/main/rma.new
We hope our customers see improvements in our new procedure for RMA and look forward to rolling out further add-ons to the WebService portal in the coming months ahead.
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