Safety, regulations, warranty


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10. Safety, regulations, warranty

10.1. Safety instructions

The M!DGE3 Wireless Router must be used in compliance with any and all applicable international and national laws and in compliance with any special restrictions regulating the utilization of the communication module in prescribed applications and environments.

To prevent possible injury to health and damage to appliances and to ensure that all the relevant provisions have been complied with, use only the original accessories. Unauthorized modifications or utilization of accessories that have not been approved may result in the termination of the validity of the guarantee.

The M!DGE3 cellular routers must not be opened. Only the replacement of the SIM card is permitted.

Voltage at all connectors of the communication module is limited to SELV (Safety Extra Low Voltage) and must not be exceeded.

For use with certified (CSA or equivalent) power supply, which must have a limited and SELV circuit output. The M!DGE3 is designed for indoor use only. Do not expose the communication module to extreme ambient conditions. Protect the communication module against dust, moisture and high temperature.

We remind the users of the duty to observe the restrictions concerning the utilization of radio devices at petrol stations, in chemical plants or in the course of blasting works in which explosives are used. Switch off the communication module when traveling by plane.

When using the communication module in close proximity of personal medical devices, such as cardiac pacemakers or hearing aids, you must proceed with heightened caution.

If it is in the proximity of TV to prevent possible injury to health sets, radio receivers and personal computers, M!DGE3 Wireless Router may cause interference.

It is recommended that you should create an approximate copy or backup of all the important settings that are stored in the memory of the device.

You must not work at the antenna installation during a lightning.

Always keep a distance bigger than 40 cm from the antenna in order to keep your exposure to electromagnetic fields below the legal limits. This distance applies to Lambda/4 and Lambda/2 antennas. Larger distances apply for antennas with higher gain.

Adhere to the instructions documented in this user’s manual.

10.2. High temperature

If the M!DGE3 is operated in an environment where the ambient temperature exceeds 55 °C, the M!DGE3 must be installed within a restricted access location to prevent human contact with the enclosure heatsink.

10.3. Battery disposal

Battery Disposal – This product may contain a battery (e.g. CRC1225, 3V, 48 mAh). Batteries must be disposed of properly, and may not be disposed of as unsorted municipal waste. Batteries are marked with a symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point.

10.4. Instructions for Safe Operation of Equipment

Please read these safety instructions carefully before using the product:

  • The radio equipment can only be operated on frequencies stipulated by the body authorized by the radio operation administration in the respective country and cannot exceed the maximum permitted output power. RACOM is not responsible for products used in an unauthorized way.

  • Equipment mentioned in this User manual may only be used in accordance with instructions contained in this manual. Error-free and safe operation of this equipment is only guaranteed if this equipment is transported, stored, operated and controlled in the proper manner. The same applies to equipment maintenance.

  • In order to prevent damage to the cellular router and other terminal equipment the supply must always be disconnected upon connecting or disconnecting the cable to the cellular router data interface. It is necessary to ensure that connected equipment has been grounded to the same potential.

  • Only undermentioned manufacturer is entitled to repair any devices.

10.5. SW license

Conditions of use of this product software abide by the license mentioned below. The program spread by this license has been freed with the purpose to be useful, but without any specific guarantee. The author or another company or person is not responsible for secondary, accidental or related damages resulting from application of this product under any circumstances.

RACOM Open Software License

Version 1.0, November 2009

Copyright (c) 2001, RACOM s.r.o., Mírová 1283, Nové Město na Moravě, 592 31

Everyone can copy and spread word-for-word copies of this license, but any change is not permitted.

The program (binary version) is available for free on the contacts listed on This product contains open source or another software originating from third parties subject to GNU General Public License (GPL), GNU Library / Lesser General Public License (LGPL) and / or further author licenses, declarations of responsibility exclusion and notifications. Exact terms of GPL, LGPL and some further licenses is mentioned in source code packets (typically the files COPYING or LICENSE). You can obtain applicable machine-readable copies of source code of this software under GPL or LGPL licenses on contacts listed on This product also includes software developed by the University of California, Berkeley and its contributors.

10.6. EU Compliance

10.6.1. RoHS, WEEE and WFD

EU Declaration of Conformity RoHS, WEEE

Fig. 10.1: EU Declaration of Conformity RoHS, WEEE

Waste Framework Directive Statement

According to the Directive 2008/98/EC on waste amended by Directive (EU) 2015/1127 and Directive (EU) 2018/851 (Waste Framework Directive) we hereby state that our products doesn’t contain substances of very high concern (SVHC) listed on European chemical agency (ECHA) SCIP database candidate list in concentrations above 0.1 % w/w.

10.6.2. EU Declaration of Conformity RED

EU Declaration of Conformity RED

Fig. 10.2: EU Declaration of Conformity RED

10.6.3. Simplified EU declaration of conformity

С настоящото RACOM s.r.o. декларира, че този тип радиосъоръжение M!DGE3 е в съответствие с Директива 2014/53/ЕС.

Por la presente, RACOM s.r.o. declara que el tipo de equipo radioeléctrico M!DGE3 es conforme con la Directiva 2014/53/UE.

Tímto RACOM s.r.o. prohlašuje, že typ rádiového zařízení M!DGE3 je v souladu se směrnicí 2014/53/EU.

Hermed erklærer RACOM s.r.o., at radioudstyrstypen M!DGE3 er i overensstemmelse med direktiv 2014/53/EU.

Hiermit erklärt RACOM s.r.o., dass der Funkanlagentyp M!DGE3 der Richtlinie 2014/53/EU entspricht.

Käesolevaga deklareerib RACOM s.r.o., et käesolev raadioseadme tüüp M!DGE3 vastab direktiivi 2014/53/EL nõuetele.

Με την παρούσα ο/η RACOM s.r.o., δηλώνει ότι ο ραδιοεξοπλισμός M!DGE3 πληροί την οδηγία 2014/53/ΕΕ.

Hereby, RACOM s.r.o. declares that the radio equipment type M!DGE3 is in compliance with Directive 2014/53/EU.

Le soussigné, RACOM s.r.o., déclare que l’équipement radioélectrique du type M!DGE3 est conforme à la directive 2014/53/UE.

RACOM s.r.o. ovime izjavljuje da je radijska oprema tipa M!DGE3 u skladu s Direktivom 2014/53/EU.

Il fabbricante, RACOM s.r.o., dichiara che il tipo di apparecchiatura radio M!DGE3 è conforme alla direttiva 2014/53/UE.

Ar šo RACOM s.r.o. deklarē, ka radioiekārta M!DGE3 atbilst Direktīvai 2014/53/ES.

Aš, RACOM s.r.o., patvirtinu, kad radijo įrenginių tipas M!DGE3 atitinka Direktyvą 2014/53/ES.

RACOM s.r.o. igazolja, hogy a M!DGE3 típusú rádióberendezés megfelel a 2014/53/EU irányelvnek.

B’dan, RACOM s.r.o., niddikjara li dan it-tip ta’ tagħmir tar-radju M!DGE3 huwa konformi mad-Direttiva 2014/53/UE.

Hierbij verklaar ik, RACOM s.r.o., dat het type radioapparatuur M!DGE3 conform is met Richtlijn 2014/53/EU.

RACOM s.r.o. niniejszym oświadcza, że typ urządzenia radiowego M!DGE3 jest zgodny z dyrektywą 2014/53/UE.

O(a) abaixo assinado(a) RACOM s.r.o. declara que o presente tipo de equipamento de rádio M!DGE3 está em conformidade com a Diretiva 2014/53/UE.

Prin prezenta, RACOM s.r.o. declară că tipul de echipamente radio M!DGE3 este în conformitate cu Directiva 2014/53/UE.

RACOM s.r.o. týmto vyhlasuje, že rádiové zariadenie typu M!DGE3 je v súlade so smernicou 2014/53/EÚ.

RACOM s.r.o. potrjuje, da je tip radijske opreme M!DGE3 skladen z Direktivo 2014/53/EU.

RACOM s.r.o. vakuuttaa, että radiolaitetyyppi M!DGE3 on direktiivin 2014/53/EU mukainen.

Härmed försäkrar RACOM s.r.o. att denna typ av radioutrustning M!DGE3 överensstämmer med direktiv 2014/53/EU.

10.7. Warranty

RACOM-supplied parts or equipment (“equipment”) is covered by warranty for inherently faulty parts and workmanship for a warranty period as stated in the delivery documentation from the date of dispatch to the customer. The warranty does not cover custom modifications to software. During the warranty period RACOM shall, on its option, fit, repair or replace (“service”) faulty equipment, always provided that malfunction has occurred during normal use, not due to improper use, whether deliberate or accidental, such as attempted repair or modification by any unauthorised person; nor due to the action of abnormal or extreme environmental conditions such as overvoltage, liquid immersion or lightning strike.

Any equipment subject to repair under warranty must be returned by prepaid freight to RACOM direct. The serviced equipment shall be returned by RACOM to the customer by prepaid freight. If circumstances do not permit the equipment to be returned to RACOM, then the customer is liable and agrees to reimburse RACOM for expenses incurred by RACOM during servicing the equipment on site. When equipment does not qualify for servicing under warranty, RACOM shall charge the customer and be reimbursed for costs incurred for parts and labour at prevailing rates.

This warranty agreement represents the full extent of the warranty cover provided by RACOM to the customer, as an agreement freely entered into by both parties.

RACOM warrants the equipment to function as described, without guaranteeing it as befitting customer intent or purpose. Under no circumstances shall RACOM‘s liability extend beyond the above, nor shall RACOM, its principals, servants or agents be liable for any consequential loss or damage caused directly or indirectly through the use, misuse, function or malfunction of the equipment, always subject to such statutory protection as may explicitly and unavoidably apply hereto.

10.8. M!DGE3 maintenance

Visual check – Antenna:
 Draining hole on dipole must be downward pointing
There should be no damaged elements on the antenna
Angle of elevation of antenna
Azimuth (angle of horizontal deviation) in accordance with design
Visual check – Coaxial Cable:
 Mechanical damage
Solar degradation
Entire cable correctly mounted to surface
Connectors tightened to function optimally
Self-vulcanizing tape used for all connections requiring insulation
PSV & RF measurements
Visual check – Cabinet:
 Mechanical damage
Damage resulting in lower categorization for cabinet coverage
Bushings for running cables
Visual check – Electricity Supply:
 Insulation damage
Connection to terminals
Visual check – Accumulator:
 Capacity in accordance with customer requirements
Condition of the accumulator
Functionality check – power source:
Accumulator damage
Full utilization of provided protective coveringsAnnually 
Remove any items which are not part of the installationAnnually 
Fix and secure makeshift installations correctlyAnnually 
Check grounding connectionsAs required 
Check lightning arrester : connectors must be tightenedAs required 
Check data connectors connected including securing screwsAnnually 

Evaluate the signal strength values of the cellular connection as a preventive measure against
      the failure of the connection.


Section, “Cellular signal statistics”
Check activity logs to detect abnormalities in data transmissionsMonthly

Section, “Cellular state statistics”
Check if internal temperature alarm has been triggeredMonthlySection 8.4, “Events”
Section 8.2.1, “Measurements”
Check that firmware is latest stable version – upgrading FW
      recommended when new features required
As required
Firmware M!DGE3

If you are unsure on any of the above, please contact RACOM technical support.

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