News | RACOM - Part 2

Visiting customers is the key to continuous improvement. Personal contact brings not only valuable feedback but also inspiration for new product ideas. And May was packed with opportunities. RACOM took part in three major exhibitions and conferences, conducted training sessions at home and abroad, and strengthened its presence in several key markets.

SENDI

SENDI is the largest power distribution trade fair in Latin America. Our local partner Utili represented us at the event in Belo Horizonte, Brazil. Lorena, a member of our technical support team living in Brazil, was also present at the UTILI booth. The Brazilian market is strategic for us – hundreds of our radio modems ensure reliable communication across power distribution networks. Lorena made the most of the opportunity, reconnecting with existing customers and meeting new prospects.

Futuretec

For the seventh time, RACOM participated in Futuretec, a leading tech conference for Czech ISPs and Telco professionals, organized by our partner Vanco. Visitors to our booth explored not only our microwave links, widely deployed in their networks, but also our radio modems and cellular routers. Our talk “How a Microwave Link Is Born”, complete with an interactive quiz, drew particular attention.

https://youtu.be/pJ63XacbIv8

Radioelektronika

Radioelektronika is the largest international conference in the Czech Republic focused on electronics, signal processing, applications, IT, and microwave technology – making it a must-attend event for RACOM. Due to the highly technical nature of the program and its expert audience, we sent our technical director, Marek Bobula, along with his colleague Radim. They both appreciated the high-level technical discussions rarely found elsewhere.

Training in France and Belgium

Tomáš from our technical support team visited France and Belgium to deliver hands-on training alongside with Vincent, our sales manager based in France. During a session for a local electricity distributor, currently modernizing its legacy radio network and planning new expansions, the network design was reviewed in detail. As their SCADA system uses the IEC104 protocol, they welcomed RACOM’s BDP solution tailored for this scenario. Despite the area’s challenging terrain, the network design with careful planning is feasible.

Futuretec 2025

12. 6. 2024 | EA Hotel Kraskov Třemošnice

Opening our doors to those who matter most
At the end of March, we welcomed the families and friends of our employees to both of our RACOM facilities in Nové Město na Moravě.
We opened our doors to children, partners, parents (often even grandparents) who came to see where their loved ones work and what exactly they do. And this was no ordinary tour.

Each visitor received a map guiding them through 25 stations spread across the company. At every stop, they learned something interesting about the specific tasks and technologies used daily at RACOM. There was even a fun quiz – correct answers revealed a hidden message that led to a sweet reward at the finish line.

We didn’t just show off our usual workspaces and secret corners, but most importantly we gave everyone a chance to try things hands-on.

https://youtu.be/iNC2GJ5Mx54

Children (and often their parents) tried out:

screwing components together
soldering
assembling boxes
stamping
mounting units on poles
became “packets” running through a network
and even experienced firsthand the freezing temperatures our equipment has to withstand in the climatic chamber

The experience was so intense that some of the youngest guests fell asleep before reaching the final stop 🙂

Sweet treats and souvenirs
We wrapped up the day with some homemade refreshments, lovingly baked by our talented colleagues.
The biggest hit? Gingerbread bats – all 250 pieces were gone in a flash!

Kids took home not only a bunch of memories, but also souvenirs made right before their eyes:

whistles printed on a 3D printer
keychains engraved with their names by a CNC machine
and, of course, the bat that guided them along the entire route

Sharing pride in our work
A huge thanks goes to all our colleagues who helped with smiles on their faces – holding screwdrivers, adjusting microscopes, helping to fold origami bats, answering countless questions and most importantly, proudly showcasing what we create at RACOM every day.

It was a wonderful reminder that the work we do really matters. And even more beautiful was seeing how excited we were to share it with those closest to us.

Big thanks to our HR colleagues for the fantastic organization and together with the 80 children who joined the event, we’re already looking forward to what they come up with next!

Our colleagues Petr Šefara and Adam Svoboda visited the Technical High School in Žďár nad Sázavou to give final-year students of electrical engineering and IT a firsthand insight into the world of RACOM.

They didn’t just introduce the company – they also offered students a behind-the-scenes look at our production engineering department. A key focus was on the modern trend of data analysis using AI, a topic that Petr actively works on. Our extensive database of product information provides a unique opportunity for this – we store over 20,000 rows of data for each RipEX radio modem!

We hope we didn’t just inspire the students, but also encouraged them to continue their studies in electrical engineering and radio communication. Who knows – some of them might become our future colleagues!

Collaborating with local schools is one way we aim to retain young talent in our region. We want to show students that meaningful careers in modern technology are not limited to big cities. While RACOM products are used in over 130 countries worldwide, our roots remain firmly in Vysočina – and we are committed to making it a great place to both live and work.

UTCAL Summit 2025

April 8-11, 2025 | Rio de Janeiro, Brazil

Will you be attending UTCAL in Rio de Janeiro?

Stop by our booth and discover RACOM’s cutting-edge radio modems and mobile routers, designed for mission-critical infrastructure communications.
We’re also showcasing our devices for private LTE networks.

David, Sales Director from our HQ in Czechia, and Lorena, Technical Support and Sales Manager based in Brazil, are excited to meet you and discuss how RACOM can support your connectivity needs.

See you in Rio!

Marek Bobula (Technical Director) and Vít Koutenský (Executive Director) represented RACOM as part of the Czech delegation at DefenceTech 2025, which took place on February 18–19 in Kyiv, Ukraine. The event was organized by the Ukrainian government platform Brave1 with the support of the Ministry of Digital Transformation of Ukraine.

RACOM has been supplying its products to Ukraine since 2005, and deliveries have continued even after Russia’s invasion of Ukraine. Our Radio modems and Cellular routers are primarily used to ensure communication for the control systems of the power distribution network.

Our products are designed to enhance security in many aspects. In addition to ensuring the smooth operation of critical infrastructure, they also support the control of unmanned vehicles, which are used for measuring chemical contamination, explosive ordnance disposal, and other specialized tasks.

During the two-day event, our representatives held numerous individual meetings, not only with Ukrainian partners but also with other members of the Czech delegation representing companies in the defense sector.

For security reasons, Vít and Marek traveled by train, with the journey taking more than 42 hours. Due to frequent air raid alerts, they spent over 20 hours in shelters, both during the day and at night. Thanks to strict adherence to safety protocols and excelent information support from the Czech embassy, they returned home safely.

Our participation in the conference reaffirmed that our commitment to making the world a safer place through RACOM’s products is not just an aspirational goal, but a real and essential necessity.

We firmly believe that the war in Ukraine will soon come to an end and that our products will contribute to the post-war reconstruction of the country.

DISTRIBUTECH 2025, Dallas, TX

March 24-27, 2025 | Dallas, Texas

At RACOM we love getting together beyond the office and our biggest event of the year is the Christmas party. It’s a time to reflect on the past year, celebrate our achievements and look ahead to the future.

This year we gathered at Hotel Medlov, a historic venue dating back to 1934. The current owners are restoring it to its original charm while sharing its rich history with visitors.

2024 Highlights

Sales: New contracts in the UK.
Development: Software team consolidation under Martin Vystrčil.
Technical Support: New diagnostic tools and firmware enhancements across all products.

https://youtu.be/fLTNciSYli4

Honoring Our Long-Standing Team Members
Loyalty runs deep at RACOM. This year, seven employees celebrated 30 years with the company and three marked 25 years. Their dedication is a testament to our strong company culture.

A New Chapter for Our Founders
In 2024 our founders confidently handed over leadership to a new management team. With the team performing very well, the founders now have more time to focus on their hobbies.

Looking Ahead to 2025
The outlook for 2025 is promising. Here’s to another year of success, innovation, and teamwork!

RACOM is excited to announce the expansion of our technical support team, driven by the growing demand for our products and services, especially following major wins and new customers in the UK market.

RACOM always wants to be as close as possible to its customers, and that is why the new member of the team is Fred Heath from England, an expert with many years of experience in the field of radio modems and microwave technology. Fred spent 14 years at 4RF where he focused on VHF/UHF narrowband radio modems and later on cellular routers. Prior to that he gained extensive microwave radio knowledge initially working as a microwave installation and commissioning engineer, project manager and then for several microwave radio manufactures (Ceragon, Dragonwave…) in pre and post sales technical support roles.

Fred’s training at our headquarters was seamless, as his deep technical knowledge enabled him to quickly grasp the advanced features of our RipEX radio modems, M!DGE cellular routers, and RAy microwave links. He is now fully equipped to provide a full range of technical support to our customers.

Fred’s expertise enhances our team’s know-how and strengthens our ability to provide exceptional support to our global customer base.

We’re thrilled to have Fred on board and look forward to his contributions to RACOM’s projects and customer satisfaction!

The bat in our logo is no coincidence. Like our devices, bat transmits signals to orient itself in space through their reflection. The bat symbol has once again inspired us to use it on this year’s New Year’s card.

For the images of bats we approached children from a small school in Slavkovice, a village near RACOM’s headquarters. With only 30 pupils aged 6 – 10, the school is unique, combining two grades into shared classrooms (1st & 3rd, 2nd & 4th).

The kids outdid themselves, producing 22 stunning bat illustrations! While we could only use some on our New Year’s card, we made a special collage with all their bats, now proudly displayed in our meeting room. Next time you visit us, we’d love to show it to you.

As a thank-you, we gifted the school a new game for their after-school program and donated 5,000 CZK per drawing to local charities – a total of 110,000 CZK! Our Executive Director, Vít Koutenský, personally delivered the gifts. The children enjoyed the visit very much and we hope that one day some of them will join our team.

From all of us at RACOM and the children of Slavkovice, we wish you a successful and joyful year 2025!