When we released the latest models of our flagship products, we accompanied the launch with a set of new product videos. These videos have now been enhanced with voice over commentary, highlighting key features of the products.

To complement these videos, we have also produced a set of Product Overviews leaflets that describe the products using non-technical language and list customer benefits that each product offers. These are available for download from the product pages and also the download section of each product on the website.

Wispapalooza 2019

15-17 October 2019
Las Vegas, NV, Rio All-Suites Hotel and Casino
Meet us at CABLE AML Booth No: 447

Automa 2019

14-15 October, 2019
Movenpick Hotel, Zurich Regensdorf

RAy3-24 gets North American green light

RACOM has received certifications for RAy3-24 from FCC (USA) and IC (ISED Canada) allowing us to commence sales of our latest Microwave radio into these important markets.

RAy3-24 – the 3rd generation Microwave link is built on the strengths of its predecessor. Since 24 GHz license free band is narrower in the US (200 MHz), RAy can provide 713 Mbps FDD data speed in symmetric duplex compared to 1 Gbps in Europe (250 MHz). When asymmetric channels are used, 1 Gbps can be achieved in one direction and 540 Mbps in the opposite direction. This makes RAy the top equipment for license free bands.

Spectrum efficiency, excellent reliability and ease of installation and configuration are among other features that help provide the highest throughput in any environment and add to the success of this radio since its launch in 2018.

To support product roll out in North America, RACOM will be ably supported by our partners in the region.

In Canada, we are represented by Extreme Technology Corporation, founded in 2001 and headquartered in the Niagara Region of Ontario, Canada. During the past 17+ years, Extreme Technology Corporation has built a strong reputation among its various SME, Fortune 500 and Enterprise customers. ETC’s technical prowess and flexibility in developing robust solutions has helped the company become a leader in its markets.

Our partner in the United Sates is Cable AML, a world leader in Broadband Wireless Systems, High-Capacity Microwave Links, Wireless Internet, and Digital Video Broadcast Systems. Cable AML’s customers include the largest Wireless, Cable TV and Digital Television Broadcast companies in the US.

RACOM will be attending Wispapalooza from 14^th to 18^th October 2019 in Las Vegas to support Cable AML demonstrate the RAy3-24 to the North American market. We would be happy to meet you during this event.

UTC America Latina

27th – 28th March 2019
Rio de Janeiro, Brazil, Windsor Barra Hotel

In early March 2019, RACOM supported Mikrotik’s flagship European Meeting by taking an exhibitors booth in Vienna. The event provided an ideal opportunity to introduce our new 24 GHz 1Gbps FDD RAy3 Microwave link and get general feedback for the first time, from those who are already using the new product.

Visitors to the event came from all over Europe, providing broad ranging and well balanced views about every aspect of our products based on different ITU requirements in different countries. All of these comments are welcomed by our Product Management team who need this input to help influence decisions for future developments.

With higher data and modulation speeds combined with the Asymmetric channel capability and other market leading features, many visitors noted that RAy3  offered very good value for money based on a price/capacity/quality ratio. We even received comments that our RAy3 radio is the top equipment for license free bands.

From a technical viewpoint, top feedback highlighted:

• Very simple antenna alignment (some even said “unique in the industry”)
• RAy Tools mobile app is the perfect tool for setting up links, is ergonomic and very easy to use.
• Reliability continues to be one of RAy’s key strengths
• The ‘plug and play’ compatibility with RAy2 makes it very easy to upgrade networks

To answer one concern we received, our comprehensive roadmap ensures firmware updates are being released on a very regular basis as our software development team implement new features.

Thanks to everyone who visited our booth and provided feedback.

Please watch the video for more from our Product management team.

MikroTik User Meeting in Europe

7th – 8th March 2019
Vienna – Austria
Eventhotel Pyramide & Congress Center

At the end of 2017, we promised that 2018 would be a special year. One year on and feedback suggests it has indeed been a special year.

During 2018, the RACOM family introduced our new ‘babies’ to the world; each of our flagship product ranges has had a new model added to the portfolio. In the case of M!DGE2 it will, in time, replace the previous model. RipEX2 and RAy3 however, will complement existing models in the family while adding new and exciting features to extend the capability of these products.

At first glance these may simply appear to be large improvements in the chassis, data speed and bandwidth. But true to RACOM’s philosophy, look a little deeper into the technical specification of these products and you will see hardware and software innovation that will ensure these products still offer cutting edge technology in years to come.

None of this would be possible without the close cooperation and open relationship we share with partners, distributors, customers and suppliers alike, many of whom provide input that help us shape these new products.

A big thank you from the RACOM family to everyone for sharing your experiences.

And of course we made sure that older siblings, too, were supported in their development. RipEX received a substantial firmware upgrade to support easy expansion of existing networks and more efficient data transmissions whilst RAy Tools continue to evolve to make it ever easier to plan, set up and configure RAy links.

Despite all this hard work we do not rest on our laurels. As highlighted at our Global Partner’s meeting, there are many features which are part of the road map for each product; some that we know are essential to the general development of the product and others which are feasible but would need to be commercially justified before we could vindicate the work required to turn them into a reality. And development work on future models is already underway to ensure continued growth of each of our product lines.

And thanks again to the dedicated work of our partners, penetrating their own markets. With their willingness to facilitate three way communications between RACOM, the partner and their end customers, we have managed to win prestigious projects in influential markets for all of our products. These include substantial projects in water and electricity distribution and dedicated projects for government agencies that will positively influence decisions made by other utility companies in these regions.

Without the quality of partners enjoyed by RACOM, this would not be possible.
A huge thank you to all partners for your continued support :-)

On other fronts we have established Zebra PCB, a joint venture with Gatema; both RACOM and Gatema are high tech manufacturers. As a result, Zebra PCB will focus on delivery of high-tech prototypes and smaller series of high-density multi-layer PCB with high numbers of different components.

Looking forward to 2019, the order book is in a healthy state, we continue to increase the number of markets where our products are supporting the world’s population, our staffing numbers continue to grow and market feedback confirms RACOM is on a strong footing.

Wishing everyone a happy time over the holiday season and a prosperous 2019.

The RACOM Partner meeting in Prague, when we introduced the next generation of all three of our flagship products, was the start of very busy quarter for RACOM Sales Team. They have been travelling extensively to support partners at a number of events and to increase market awareness of the technological advances our new products bring to their respective markets.

Even before our partners meeting in Prague, the attendees at EUTC, this year held in Malmo, Sweden, got a sneak preview of what our new generation products bring to the market and responded with favourable comments.

Immediately after the partners’ meeting, RAy3 samples and materials were dispatched to be available for viewing at ‘Kam kráčajú telekomunikačné sietě’ ISP conference & exhibition in Slovakia. With 300 attendees it was an ideal platform to introduce the latest generation Microwave radio to the Slovak and Moravian ISP markets.

One month later RAy3 was introduced at an ISP event in Hungary hosted by our partners there. II.COMGress is the largest meeting of the Hungarian ISP community in 2018 with representatives from every stakeholder in the industry represented.

Further South in Europe, we introduced our new Microwave RAy3 at an event hosted by our Spanish partners.  This generated a lot of interest in both our company and our products and we look forward to developing these discussions further over the coming months.

We have also been in Italy supporting Italian partners at the H20 Accadueo show, where our new RipEX2 and M!DGE2 units were received favourable. The show played host to over 300 exhibitors and 12000 visitors.

In France, EBDS showcased our new generation RAy and RipEX products at the Smart Grid show in Paris.

RACOM also chose to take a stand at European Utility Week, this year taking place in Vienna, Austria. Our presence proved of particular interest to integrators and B2B organisations. Although mainly from Europe, we also received visitors from Asia, Australia and U.S.

We received positive feedback and interests from all seven events, where our new products have been introduced during the last 2 months. The interest is much greater than expected, putting pressure on RACOM to increase and speed up their production.

We look forward to next year when we will again be active in the market, supporting partners and pushing our products deeper into their respective markets.

We are proud to inform you, RACOM and Gatema have established a joint venture company, Zebra PCB.

This new company offers delivery of assembled PCB’s, where Gatema will take responsibility for PCB production and RACOM for their assembly. The customers will get the opportunity to use services of two market leaders in these disciplines as a one-stop service.

Since RACOM and Gatema are high-tech manufactures, Zebra PCB will focus mainly on delivery of high-tech prototypes and smaller series of high-density multi-layer PCB with high numbers of different components in state-of-the-art cases. There is also a possibility to deliver (some) components, so the customer may enjoy a real one-stop service: to email PCB blueprints and to receive assembled prototypes within a few days.

Using the high levels of quality and control for which RACOM and Gatema are renowned as a benchmark, Zebra PCB will also guarantee the highest quality and reliability of assembled boards.

RACOM has a global reputation as manufacturer of state-of-the-art wireless communication products since 1989. Their best-in-class products set trends in their respective market segments and are best known for their performance and high reliability. The attainment of such high-performance parameters is fully dependent on the components and technology used in production. To help maintain this level of quality, RACOM has invested in a technological centre for SMT and hybrid assembly including a complete line for mounting PCBs with double-sided surface and hybrid assembly in accordance with the RoHS directive.

Gatema is one the leading PCB manufactures in Europe since 1994. They service 800 companies in fifteen European countries with all types of PCB’s, from simple double-sided to the state-of-the-art 16 layers boards on all possible materials. Gatema invest into technology and machines every year and its production continuously grows.