We would like to share our latest news with you.

In Brazil, in the state of Rio de Janeiro, we have supplied full duplex p-t-p links in the 400 MHz band for the power utility there.
The links were realized using our RipEX2 radio modems with 256 QAM in the 250 kHz channel, thus achieving a speed of 1.6 Mbps simultaneously in both directions.
The customer appreciates the extraordinary performance and long-term availability of 99.9%, which are infinitely better compared to the equipment that was used before.

In January, we held our traditional sales meeting, where we always evaluate the previous year and discuss sales expectations for the upcoming year.
We evaluated 2022 as a successful year, the reality that was even higher than expected, even if problems with the supply of components continue.
The sales forecasts for 2023 are optimistic and slightly higher than the reality of 2022. The news presented by the product management at the meeting will certainly also help to increase the sales.

In the previous newsletter we informed you about the launch of the third generation of our mobile router M!DGE3.
Now you have the opportunity to watch a video where you can learn how M!DGE3 came to the world and what are the main differences between M!DGE2 and M!DGE3.
The narration of the video in English is subtitled in Czech, Spanish, Portuguese, Russian and English.

If you have any questions or request a quote, please contact us.

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We would like to share our latest news with you.

We are pleased to announce the launch of the third generation M!DGE cellular router. Our cellular routers are mainly used for data communication in SCADA & Telemetry applications in critical infrastructure.
The firmware of this even more powerful router is based on the RipEX2 radio modem, so it has the same fully responsive web interface. The M!DGE3 provides more interfaces including SFP and only one HW model covers frequency bands worldwide.

The demand for our products is constantly growing, so we decided last year to start the construction of a new production facility for mechanical production. The construction was completed within seven months and production of all mechanical parts is running here from December 2022.
We believe that our investment of 2.8 million EUR makes a lot of sense and will soon be visible in the quality and availability of our products.
Further details, including a video, can be found here.

Distributech is the leading annual transmission and distribution event for utilities, technology providers, and industry leaders.
RACOM participates in this conference and exhibition every year and this year will be the same from February 7 – 9 in San Diego, USA.
Take the opportunity to get a free ticket by clicking on the banner on the left and visit us at our booth #1939.

If you have any questions or request a quote, please contact us.

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We would like to share our latest news with you.

Last month we organized another annual ‘RACOM Partner Meeting’, where our most important partners from all over the world meet to exchange experiences and learn about news in RACOM. In addition to the program in Prague, the participants had the opportunity to visit our production facilities and attend training sessions.

This year, 132 participants representing 57 companies from 33 countries from all continents attended. As you can see in the video, the atmosphere was great.

It’s not easy to manufacture equipment for wireless data transfer these days. Unfortunately, the problems didn’t end with the Covid pandemic, the situation became even worse.

Fortunately, we have managed to solve the problems and our production is still running. However, we consider it fair to inform you openly in our News about the current situation, which is +/- the same for all manufacturers.

WebService is a website for our customers and partners where they can make orders using the e-shop, find their invoices including their balance, quotes, an overview of delivered equipment with warranty dates, access to the Helpdesk, a form for creating RMAs and much more. Non-registered users can use the WebService to send a request for quotation.

Last week we launched WebService with a new design based on the look and feel of our website.

The most important factor that affects the radio data network throughput is the protocol on the radio channel. Different applications have different requirements and therefore one protocol is not enough. Only RipEX radio modems offer three types of protocols.

You will immediately understand their features and how they work from our new short videos.

If you have any questions or request a quote, please contact us.

We would like to share our latest news with you.

MR400, an older generation of RACOM radio modems produced since 2005 is nearing its end-of-life. It is time to upgrade SCADA networks where they are used.

Join us at our Webinar on 22nd April 2021 to learn how to upgrade your legacy network smoothly to incorporate our most recent radio modem RipEX2.

Register here.

RAy2-17 and RAy2-24 for 17 and 24 GHz bands are no longer in production; there are limited numbers of RAy2-24 units in stock. RAy2-17 and RAy2-24 have been fully replaced by RAy3-17 and RAy3-24 which have better technical parameters. RAy2 support, warranty and post warranty services continue without restriction.

Production of RAy2-10, RAy2-11 and RAy2-18 carries on without changes.

RAy3-X and RipEX2-X, the versions with a processor containing HW encryption option, no longer bring any benefits. The manufacturer of the processor discontinued support for the HW accelerator for AES encryption. There is now no difference between ‘X’ and ‘E’ versions; the accelerator in the ‘X’ version can no longer be used; both versions are using the same SW encryption.

RAy3-X production has already stopped and RipEX2-X will follow soon.

It may happen that even if you order ‘X’ version, you will receive ‘E’ and vice versa dependent on current availability in our stock.

Despite Covid restrictions we retain normal production and other services without any outages. All incoming orders are processed within standard delivery times. Technical Support is fully operational, albeit remotely. Wherever possible, home office has been the preferred option and online meetings are used.

All staff working in RACOM premises must pass a Covid test every week and testing is also mandatory for all persons who enter RACOM. FFP2 masks must be worn everywhere within RACOM premises.

RACOM continues to provide special conditions for the supply of Microwave links to Internet providers to increase capacity in their networks at this time when the majority of the population are working from home offices and students learning remotely.

We believe that the world will return to normal soon. Stay safe!

If you have any questions or request a quote, please contact us.

Today we would like to share with you a few success stories

Many Telco operators around the world are using RAy as its Microwave link of choice. Czech Radiocommunications (CRA) is the next nationwide operator in Czech Republic who included RAy into their portfolio  after a long tendering process, because RAy3 strongly outperformed its competitors on technical specifications.
Read more…

RipEX radio modem was selected as ideal communication equipment for the system which monitors the pollution in Kuwait’s coastal waters. It was the only radio modem that could meet all criteria of the Environmental Public Authority of Kuwait and provide a 24/7 reliable service in a harsh maritime climate.
Read more…

Passenger security on funicular railways and gondolas in the mountains is always a top priority. It is no coincidence then that operators of cableways in France and Czech Republic both selected the same RipEX radio modem for communication systems while improving security and reliability of passenger transportation.
Read more…

The machinery used in the manufacture of concrete railway sleepers creates high levels of interference for wireless communications. As control of transport between workshops requires maximum reliability from the devices used and high levels of resistance to interference it is little wonder that RipEX provided the optimal solution in such an application.
Read more…

If you have any questions or request a quote, please contact us.

May 2020

The situation in Czech Rep. is beginning to return to normal. Fortunately, RACOM was not directly affected by the Covid pandemic. Our production was and still is running without any outages.

Our offer to support others regardless of profit during the Covid crisis was taken up by the WISP community and we delivered more than 300 discounted Microwave links. Remote life is now easier for many people.

Stay safe, the light at the end of the tunnel is visible!

Since face-to-face meetings will probably not be possible for some time to come, we have decided to use videos for remote technical presentations of our products.

The first commented technical video presentation of RipEX radio modem is now ready. We also redesigned the product web page and included the video there.

Videos for RAy and M!DGE will follow soon.

The new RAy info sheet about Efficient Spectrum Use and Spectral efficiency has been published. It contains detailed information about unique RAy features – narrow and asymmetric channels and polarization switch and their advantages in practice.

Sales figures since launch show the market is eager for a microwave product with these unique features.

RACOM is now more active on social media keeping the RACOM community updated with important information.

Our Facebook profile, launched in March 2020, has been accepted very well and our posts have had many engagements and likes. We have also revamped our LinkedIn profile and we are publishing on both platforms at least once a week. Our YouTube channel is now better organized and more videos will be added soon.

We are ready to support your events and activities on all our social media platforms. Just let us know!

If you have any questions or request a quote, please contact us.

March 2020

As the COVID-19 virus brings uncertainty to our world, please know RACOM stands with you. Our resilient business procedures allow us to navigate the effects of this pandemic and keep our employees safe. We are here to support you.

Latest information on Facebook

• Our production continues without any outages

Our infrastructure and production are robust. Production and shipping continue as normal and we anticipate that we will be able to respond well in any situation.

We are in regular communication with our suppliers and have not heard any negative information to concern us.  Whilst we expect no change to our service levels, we apologize in advance if you experience any minor disruptions or delays. If we become aware of any potential problems, we will inform you in a timely manner and look to provide the most suitable solution.

• RACOM is ready to support others regardless of profit

Since many people are now working from home, there is a much higher requirement for internet connections. RACOM is ready to provide special conditions and prices for its Microwave links used for internet connections and SW keys for higher speed. Contact us for details.

• Safety and health of our staff is our first priority….
• Where possible, people work from home office
• Higher hygienic measures in place at all workplaces

RACOM has had tools in place for many years to support working from home, communicating remotely in one-to-one and group situations. This has made it a relatively easy process to encourage all staff, not physically required to be at RACOM’s premises, to self-isolate and work remotely from home.

For those colleagues who need to attend work, measures have been introduced to guarantee higher levels of hygiene and to ensure maximum ‘social distancing’ becomes an everyday part of life at RACOM. This also includes non-contact with visitors and mechanisms in place to ensure deliveries and collections can continue without the need for personal contact.

• All government recommendations and regulations are fully implemented in RACOM

RACOM management is closely monitoring the situation and carefully tracks all recommendations and regulations regarding COVID-19 announced by the Czech government. All are immediately put in place.

If you have any questions or request a quote, please contact us.

March 2020

Follow us on Facebook to get the latest news, get inside stories and stay in touch with our community.
We also encourage you to use this channel to provide feedback and let us know what matters to you. We are ready to respond to all your comments.
Our sales team will share news from their regions to keep our global family up to date.

Follow us today and share our page with your friends.

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If you have any questions or request a quote, please contact us.

September 2019

We have added ‘voice over commentary’ describing key features in the new videos for our flagship products:

To accompany the new videos we have produced Product Overviews that introduce our flagship products using non-technical language and listing key customer benefits. The documents are available for download on the product pages within the website:

RAy3 is now available for 17 GHz band. Full details are listed on the website and data sheet.

We would be pleased to meet you at our booths either at Automa or Wispapalooza.

If you have any questions or request a quote, please contact us.

July 2019

Last orders for products below must be placed by 31st August 2019.
Warranty and post warranty repairs will continue without restrictions.

If you have any questions or request a quote, please contact us.